1. Information We Collect
| Category | Examples |
|---|---|
| Account details | Name, email address, phone number, billing address |
| Payment information | Processed securely by our payment gateway partner — we do not store full card details |
| Technical data | IP address, browser type, device information |
| Support communications | Messages sent via email, WhatsApp, or support tickets |
2. How We Use Your Information
- To create and manage your hosting or domain account
- To process payments and send billing communications
- To provide customer support and respond to inquiries
- To send important service updates (maintenance, renewals, security notices)
- To improve our website and services
- To comply with legal and regulatory obligations
3. Cookies
Our website may use cookies and similar technologies to remember your preferences and understand how visitors use our site. You can control cookies through your browser settings.
4. Third-Party Services
We share information with trusted third parties only where necessary to provide our services, including:
- Payment gateway providers (such as Cashfree) — to process payments securely
- Hosting and infrastructure providers — to deliver our services
- Communication tools (email, WhatsApp Business) — for support and notifications
We do not sell your personal information to third parties.
5. Data Security
We use reasonable technical and organizational measures to protect your data, including secure servers, access controls, and encrypted payment processing through our gateway partner. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your account and billing information for as long as your account is active, and for a reasonable period thereafter as required for legal, accounting, or fraud-prevention purposes.
7. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us using the details below, subject to any legal obligations we may have to retain certain records.
8. Children's Privacy
Our services are not directed at individuals under 18. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
10. Contact Us
For any privacy-related questions or requests, contact us at [email protected] or via WhatsApp at +91 72899 28516.